Terms and Conditions

Effective Date: May 6, 2026

Welcome to Peel Window Cleaning (“we”, “our”, “us”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1. Services

Peel Window Cleaning provides residential and/or commercial window cleaning and related services. All services are subject to availability, location, and scheduling.

We reserve the right to refuse service at our discretion.

2. Quotes & Pricing

• All quotes provided are estimates based on the information you supply.

• Final pricing may vary depending on site conditions, access, or additional work required.

• We will notify you of any price changes before proceeding with the service.

3. Bookings & Appointments

• Bookings can be made via our website, phone, email, or social media.

• You agree to provide accurate and complete information when making a booking.

• We reserve the right to reschedule appointments due to weather conditions or unforeseen circumstances.

4. Cancellations & Rescheduling

• You may cancel or reschedule by providing reasonable notice (preferably at least 24 hours).

• Late cancellations or missed appointments may incur a fee.

5. Payments

• Payment is due upon completion of the service unless otherwise agreed.

• We may accept payment via bank transfer, cash, or other agreed methods.

• Late payments may result in additional charges or service suspension.

6. Customer Responsibilities

You agree to:

• Provide safe and clear access to the service area

• Ensure pets are secured during service

• Inform us of any hazards, fragile items, or special requirements

We are not responsible for delays or issues caused by restricted access or unsafe conditions.

7. Liability

• We take reasonable care while providing our services.

• However, we are not liable for:

• Pre-existing damage to property
• Damage caused by faulty structures, poor maintenance, or weather conditions
• To the extent permitted by law, our liability is limited to the cost of the service provided.

8. Satisfaction & Complaints

If you are not satisfied with our service:

• You must notify us within 24–48 hours

• We will make reasonable efforts to resolve the issue, which may include re-service

9. Website Use

By using our website, you agree:

• Not to misuse or attempt to disrupt the website

• Not to submit false or misleading information

• That all content on the site is owned or licensed by us and may not be copied without permission

10. Intellectual Property

All website content, including text, logos, and images, is the property of Peel Window Cleaning unless otherwise stated. Unauthorized use is prohibited.

11. Third-Party Services

Our website or services may involve third-party tools (e.g., booking systems, payment providers, advertising platforms). We are not responsible for their terms or practices.

12. Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to how we collect and use your information.

13. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

14. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Peel Window Cleaning
Phone: +61407427785
Email: info@peelwindowcleaning.com.au